Roundcube unable to connect to sieve server [CLOSED]

Discuss according roundcube product has the main webmail managed by artica

Roundcube unable to connect to sieve server [CLOSED]

New postby viki » Fri Aug 19, 2011 11:38 am

Hello,

yesterday I have problem with postfix (content filter error) after spam assassin upgrade. After nighty build upgrade and restarts I can send email without problem, but now I cannot set filter rules in Roundcube. After click on the Filter, on webpage show message on the red: unable to connect to sieve server. Sieve server is propably OK - I can connect on port 2000 by telnet:

"IMPLEMENTATION" "Cyrus timsieved v2.2.13-Debian-2.2.13-14+lenny4"
"SASL" "LOGIN PLAIN"
"SIEVE" "fileinto reject envelope vacation imapflags notify subaddress relational comparator-i;ascii-numeric regex"
"STARTTLS"

In file /usr/share/roundcube/plugins/managesieve/config.inc.php is $rcmail_config['managesieve_port'] = 0;
and in /usr/share/roundcube/plugins/sieverules/config.inc.php is $rcmail_config["sieverules_port"] = 0;

any hint?
viki
 
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Re: Roundcube unable to connect to sieve server

New postby admin » Fri Aug 19, 2011 2:08 pm

When configuring the managesieve_port attribut, Artica will parse the /etc/services file that determine which port is used by sieve

Could you post the result of these commands

Code: Select all
grep -E '^sieve\s+([0-9]+)\/tcp' /etc/services


and

Code: Select all
grep "sieve" /etc/services
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Re: Roundcube unable to connect to sieve server

New postby viki » Fri Aug 19, 2011 2:18 pm

This directory I seek as first, but without success:

mail:~# grep -E '^sieve\s+([0-9]+)\/tcp' /etc/services

w/o result

mail:~# grep "sieve" /etc/services
cisco-sccp 2000/tcp sieve # Cisco SCCP
viki
 
Posts: 23
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Re: Roundcube unable to connect to sieve server

New postby viki » Sun Aug 21, 2011 10:25 am

Hi, after restart I have additional problems:

- Under Members menu are not any user, but in Groups detail are all users and emails are delivered OK
- In the RoundCube Webmail System configuration page is yellow status (disabled by Artica), but Roundcube running (without sieve). If I set Roundcube as separate process, status is still red, but Roundcube running. In case, that I kill apache2 process and manually start round cube under lighttpd (/usr/sbin/lighttpd -f /etc/artica-postfix/lighttpd-roundcube.conf) is status green, but Roundcube not running (white page in browser).
viki
 
Posts: 23
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Artica servers number: 1
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Technical skills: A Linux System Administrator

Re: Roundcube unable to connect to sieve server

New postby viki » Sun Aug 21, 2011 1:24 pm

Finally, after restore from backup I have problem only with Members list - is empty. Can it problem with LDAP?
viki
 
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Re: Roundcube unable to connect to sieve server

New postby admin » Sun Aug 21, 2011 2:18 pm

Have your tried InstantLDAPRestore ?

http://artica.fr/index.php/artica-a-sys ... -database-
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Re: Roundcube unable to connect to sieve server

New postby viki » Sun Aug 21, 2011 3:02 pm

Yes, I tried restore from backup after last user add (16.8.) with success restore, but users not visible. Can I find any log for errors?
viki
 
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Re: Roundcube unable to connect to sieve server

New postby admin » Sun Aug 21, 2011 3:51 pm

can i have access to the server ?
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Re: Roundcube unable to connect to sieve server

New postby viki » Sun Aug 21, 2011 5:01 pm

yes, but because server is behind firewall and access is only by VPN, please send me your public IP.
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Re: Roundcube unable to connect to sieve server

New postby admin » Tue Aug 23, 2011 10:15 pm

the last nightly pay attention of sieve port. if it does'nt found in /etc/services, it use the 2000 port has default.
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